Each of us at least once in our lives has dealt with people who are absurd, unpleasant, with a bad character, defiant or outrageous behavior and views on life that are fundamentally different from ours. What to do if you have to communicate with such people on a regular basis - at work and in everyday life? This book will tell you how to secure your nervous system, maintain peace of mind and positive. Study the step-by-step strategies developed by the author, and it will not be so easy to piss you off, and the positive return from your interaction with other people will be maximum.